Shipping policy

We process orders as quickly as possible, and delivery times may vary depending on your location, shipping method, and carrier. Estimated delivery times are provided at checkout and are not guaranteed. Customers are responsible for providing accurate shipping information. Any additional customs duties, taxes, or import fees may be the customer’s responsibility.

Once your order has been shipped, you will receive tracking information when available. Delays caused by shipping carriers, customs, weather, or other circumstances beyond our control are not our responsibility. If your order arrives damaged, is missing, or you receive the wrong item, please contact us at helstoncove@gmail.com as soon as possible so we can assist you.