سياسة الاسترداد

We offer a 30-day return policy. Items must be returned within 30 days of delivery, unused, unworn, with tags, original packaging, and proof of purchase. To request a return, contact helstoncove@gmail.com. Approved returns must be sent to [INSERT RETURN ADDRESS] using the provided return label. Sale items, gift cards, personalized/custom products, perishables, and certain personal-care or hazardous items are non-returnable. For damaged, defective, or incorrect items, contact us immediately.

Once your return is received and inspected, we’ll notify you whether your refund is approved. Approved refunds are issued to the original payment method within 10 business days, although your bank may take additional time to process it. EU customers may cancel or return eligible orders within 14 days under the applicable cooling-off rules. Exchanges can be made by returning the original item and placing a new order.